Share only what we need to understand the next step.

Last updated: September 25, 2026

Your progress and privacy at a glance

You can use the tools without an account. When saving is on, this browser remembers your steps and the details you choose to record for up to 90 days. Authorized Graceful Hands administrators and hosting providers can access records to operate the experience. You can turn saving off and delete your active progress in My progress & privacy. Submitted requests are separate; the details below explain how each record is handled.

Progress and email choices

The student section is free to use without an account or email address. It uses a random browser identifier to remember lesson steps and distinguish first visits from visits after at least 30 minutes of inactivity. Stored information includes a protected browser-token hash, random participant ID, lesson and activity IDs and dates, completion marks, visit count, and the version and date of the privacy notice in use. These are browser records, not verified identities. Guided choices, attempts, and self-reported milestones are saved to continue your plans. Optional cost amounts and savings totals, goals, check-in dates, and fixed-choice check-in reasons are saved only when you choose to record them. Savings records can be deleted separately in the tracker. We do not collect bank credentials, account numbers, or documents.

Records expire after 90 days and are removed on the next student-service cleanup. Under My progress & privacy in the footer, you can delete the active student record and turn saving off. A preference cookie then remembers that saving is off. You can still use lessons and download a plan. Anyone using the same browser may see the same progress. Clearing cookies or changing devices can prevent recovery.

For plan delivery, email is collected when you request your plan. Separate intake and review forms can also ask for contact details. The request stores your address, plan snapshot, and separate optional choices for learning reminders and news, events, and fundraising. Requesting one plan does not opt you into ongoing email. Email delivery is not connected in this version and no text subscriptions are active. Current email choices take precedence over earlier requests. Turning saving off deletes the associated student record and pending requests; existing inquiries and Google Form submissions remain separate.

Graceful Hands operates this experience. Authorized administrators and hosting service providers can access records as needed to run it. Student activity is not currently sent to Google Sheets or a separate Living Launchpad service. External videos use their providers’ players and connect when opened; those providers have their own privacy practices. Hosting may process ordinary security and request logs. Contact us with privacy questions.

Information you provide

Website forms may collect your name, email address, phone number, preferred contact method, organization, general location, program-interest responses, referral details, partnership information, or a description of the help or opportunity you want to discuss.

Do not submit Social Security numbers, banking or payment-card information, copies of identity documents, medical records, passwords, or other highly sensitive information through a general website form.

Housing interest and waitlist requests

An interest or waitlist request records your interest for review. It does not reserve a room, constitute a lease application, or confirm eligibility. Housing placements are not currently available.

The housing waitlist stores your name, phone and/or email, household size, income or work summary, and any referring person you choose to provide. Permission to contact you about this request is separate from the optional choice to use anonymized, non-identifying information in funder and partner reports. We record that choice, its wording, version, and date. Declining reporting does not affect your request. This form does not subscribe you to marketing.

A saved budget is copied into the request only if you separately choose to share it. A case reference, staff follow-up details, referral status, and staff update history support review. A listed referrer is not financially responsible and is not confirmed until staff checks the referral. If progress saving is active, the request can be connected to that browser plan. Submitted requests remain in the private inquiry inbox independently of the 90-day browser record. Use the contact form with your case reference to request a correction or deletion; staff will confirm identity before changing personal details.

How information may be used

Graceful Hands Giving Hope may use submitted information to review a request, determine possible program fit, make or coordinate a referral, respond to a giving or funding inquiry, evaluate a partnership, improve programs, prevent misuse, and document community needs in aggregated or de-identified form. For housing waitlist requests, optional funder and partner reporting follows the consent choice on that form.

Sharing

Information may be shared internally with people responsible for reviewing the request. With permission or when reasonably necessary to respond, limited information may be shared with a relevant referral or program partner. Graceful Hands Giving Hope does not promise that submitting a form will produce services, placement, funding, or a response by a particular time.

Retention + security

Submissions may be retained for program, referral, safeguarding, reporting, and operational purposes. Reasonable safeguards are used, but no website or transmission method can guarantee absolute security.

Children

This website is directed to adults. A parent, guardian, school, church, or responsible referring adult should make inquiries involving a child. Do not submit a child’s sensitive records through a general form.

Real plans shared for review

If you choose to save a worksheet, we store bill labels, amounts, dates, and starting money. Job records include employer, role, application and follow-up dates, stages, and short notes. A staff review request separately asks permission to share the displayed plan and contact details. The submitted copy stays in the inquiry inbox when browser progress is changed or deleted. Contact us about deleting an inquiry. Do not enter ID numbers, bank details, passwords, or document images.

Your questions

Use the contact form and select “Other” to ask a privacy question or request a correction to information you previously submitted.